FAQ
Frequently Asked Questions
Do you have any questions about PointedLock or want to learn more about the
website?
Please read all the questions here which are frequently asked by our users in
order to get more information about the website.
What is PointedLock?
PointedLock is a premium crypto earning platform. You can earn unlimited free cryptocurrency by completing tasks like filling surveys, installing apps, signing up on websites, quizes, videos and much more. PointedLock is packed with lots of features and rewards. You can level up on the website and upgrade all your rewards. You also get daily gifts, loyalty rewards, etc. which all increases with every level, and there's much to discover on PointedLock.
Is PointedLock legitimate or scam?
PointedLock is a completely legitimate website, paying more than hundreds of dollars to users every day. You can check out our payment proof on TrustPilot. We do not have any advertisements, popups, or anything that puts your computer at risk of malwares.
Is PointedLock safe to use?
PointedLock is completely safe to use. We don't have any popups or any malware advertisements. We do not ask for any passwords or private keys.
How does PointedLock make money?
PointedLock has partnered with certain brands that pay us a small commission in return for showing advertisements, surveys, etc.
What are 'Offerwalls'?
Offerwalls are 3rd party services that pay you for doing tasks such as filling out surveys, installing apps, signing up for services, watching videos, and much more. PointedLock has partnered with multiple offerwall providers so that you have access to unlimited tasks.
How can I change my email address?
As of now, due to security reasons you cannot change your email address once it has been verified.
Is there a referral system on PointedLock?
Yes, we offer a referral system, where you can invite your friends and family to PointedLock and earn unlimited PointedLock Tokens! You get 10% of their BXT earnings. Read more on Refer & Earn page.
Can I make multiple accounts?
No, you are not allowed to make multiple accounts. If your family member wants to have independent account, we allow upto 2 accounts. If you are found to be having lots of accounts then your withdrawal could be suspended. We do not allow cross-referral accounts.
How can I change my password?
You can change your password from My Profile page. If you cannot access your account, click "Forgot Password" link on the login page.
How does the referral system work?
We pay 10% of the BXT earned by your referrals, such as from offerwalls and hourly gifts. Referral Earnings are credited at midnight (UTC) every day. You can track your referral earnings from My Wallet page. Search for "Referral" to see only referral earnings.
How can I add a promo code?
You can add the promo code you have received by clicking the "Promo Code" button on My Wallet page.
Where can I find promo codes?
We may post promo codes on our social accounts in the future, however, as of now it's not widely used.
I have a business proposal for PointedLock. Where do I contact?
If you want to have a mutual partnership with PointedLock or want to promote your brand, please contact us at [email protected]
When are the withdrawals processed?
Crypto withdrawals - Once your
withdrawal is approved by our team, it's automatically
processed next midnight (UTC). Approval usually takes
24-48 hours, but can take up to 7 days on rare
occasions.
Gift card withdrawals - Although most of the gift cards
are procured instantly once processed by us, some can
take up to 8-10 days to process by our gift cards
partner. This delay will not be on our side.
What is BXT?
BXT stands for PointedLock Tokens. BXT is a virtual currency that is used for website transactions. You can convert BXT to real money by withdrawing it to your favorite cryptocurrency (such as BTC, LTC, DOGE, etc).
How do I earn more BXT?
You can earn free BXT by completing tasks, watching videos, and downloading apps through Offerwalls. Moreover, you can also collect Daily Reward from the dashboard which pays 50-100 BXT randomly (or more depending on your level). We are constantly working on more ways to make it easier for you to earn free BXT.
Why I haven't been paid for an offer or survey I completed?
We understand it could be frustrating if you complete an offer and you are not paid for it. We use 3rd party offerwalls in which we have no control over. You can contact the respective offerwall you are facing issue with and they'll help you out! Check the "Offerwalls" tab above to learn more.
Where can I withdraw earned BXT?
You can currently withdraw BXT to cryptocurrency such as BTC, LTC, DOGE, DASH, etc. You can see supported withdrawal methods on the Withdrawals page.
What is the minimum withdrawal limit?
Open the Withdrawal page and select the cryptocurrency you would like to withdraw in to check the minimum withdrawal limit for that cryptocurrency.
Where can I check my BXT earnings?
You can check all your BXT transactions on the My Wallet page. For more details on offerwall payouts, check Offerwalls Payout History page. You can also search for specific transactions on the top left corner of the table. Please note that limited transactions are shown there.
How much time does it take to receive credits after completing an offer?
While some of the offers / tasks maybe instant, some of them may take time to reach your account as they need to be approved by advertisers (not PointedLock!) in order to prevent fraud. Sometimes it can take a few hours, days, and even weeks to reach your account. The advertisers need to verify the authenticity of data before they pay.
Which offerwall is best?
All offerwalls are good on their own. Some offerwalls work well for some users while for some it doesn't. It's best to check which offerwall works best for you and your country. We also have a user rating that allows you to check which offerwall is most liked by users, although this is not region-based so may not be the best way to judge an offerwall.
Why did the survey disqualify me before I could finish?
It's very frustrating to invest time
and before into a survey and then get disqualified
before the survey ends.
Please understand that every survey serves a particular
motive for each research corporation that we work with.
For example, if the solutions you provide are not
regular with the sort of character the employer is
looking to interview, your facts may be excluded from
the survey. And as a result, the survey will stop.
These sudden exits aren't continually based totally in
your demographic information and may be based on a hard
and fast of responses you supplied all through the
survey. For example, some surveys might ask you the
identical question two times to make certain that you
are paying attention. Conflicting solutions will bring
about a disqualification. The excellent manner to make
certain this does not happen is to pay attention to the
surveys you are completing and being as honest as
possible.
Why I haven't been paid for an offer or survey I completed?
We understand it could be frustrating
if you complete an offer and you are not paid for it. We
use 3rd party offerwalls in which we have no control
over. You can contact the respective offerwall you are
facing issue with and they'll help you out! There is no
other way, only they can help you solve this problem.
Almost all offerwalls have their own support system.
Unfortunately, contacting PointedLock won't be able to
help you in this case, since we have no control over
the offers.
Follow these steps if you have not received
the credits for completing an offer:
- Make sure that you actually completed the offer
honestly and fulfilled everything.
- Wait for some time, since some offers are not
credited instantly. Some require your given data to be
verified by the advertisers.
- Contact the respective offerwall. You may need
screenshot proof that you actually completed the offer,
use image hosting like imgur.com to upload your
screenshot.
Why there are no surveys available for me?
Not all offers are available all the time. It depends on the advertiser's requirements. Some surveys are also available for a very limited time, so make sure to check back frequently.
Can I use a VPN / Proxy to complete the offerwall?
The use of VPN / Proxy software is strictly prohibited. Offerwalls may also ban you for this, if not, your PointedLock account is banned when you create a withdraw.
FAQ does not answers your question? Want to report any bugs or send suggestions? Feel free to re ach out to us -
open support ticket
(use email only in case support ticket doesn't work out, replies to email can be much delayed)
Please make sure to include your PointedLock username if you have problems related to website. Do not contact at email if you have PointedLock account, use support center instead. We may ignore your email in such cases.
If you want to contact us for partnership related queries, contact us at [email protected] instead.